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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Is my payment information safe with you?

Yes, payment at our website is powered and secured by Stripe and is fully PCI compliant by default (Payment Card Industry), so you can be assured your payment information is completely safe.

We personally do not store, nor have access to your payment information.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like - Visa, MasterCard, American Express, and Discover.

Do you accept online payments?

Yes, we accept online payments from the following: -

American Express, Apple Pay, Google Pay, Shop Pay, Mastercard, Maestro, PayPal, Visa!

All payment processing is powered by Stripe and vital customer information is quick, easy, and secure.

You can learn more about our store's safe checkout experience: Here

Is there free shipping?

Yes, our shipping is free worldwide.
However, we reserve the right to change shipping information in situations where the destination country does not allow shipping for reasons: political, environmental or other.

Do you ship internationally?

Yes, we ship our products all over the World!

Will I receive the same product that I see in the picture?

Yes, you will receive the item as shown in the photographs.
However, we reserve the right to make some improvements to the items and therefore some details may be improved and therefore not match the photo. That's why we have the following note in the description of each product.

"Notes: We are continually enhancing our products to ensure the highest customer satisfaction, so the products may feature slight variations from the photographs" displayed on the website.

How can I track my item?

You can track your order using a tracking code that we will send or alternatively you can request it on the contact form.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

Support Form (#3)